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cannot access voicemail
tdhucker
Newbie

I cannot access my voicemail on my droid x.  it tells me i am entering the wrong password.  how do i resolve this?

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Re: cannot access voicemail
Ann154
Super User
Super User

Can you try dialing your own number from another phone and press # symbol when you hear the greeting to interrupt it? Then see if you can input the password correctly.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: cannot access voicemail
garrystanley
Newbie

How do I see the # sign when the call comes in....my phone just says "answer" or "ignore"

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Re: cannot access voicemail
rcschnoor
Legend

You don't press the # sign on your cell phone when you do this.

Don't answer your cellphone and let it go to voicemail. When voicemail picks up, THEN press # on the phone you are calling from to go into your voicemail menu. THEN try entering your voicemail password.

If this does not work, you can reset your password from your MyVerizon account. You can probably also do so by calling CS @ *611.

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