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changing phones
joe101
Member

the screen on my droid x broke, so my buddy gave me his old droid x. how do i make this work as my phone ?

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Re: changing phones
mrpearsoy
Novice

From the new phone dial *228 send, and choose option 1 and follow the recorded prompts. if that doesnt work, you will have to call from a diferent phone to activate it. customer care is *611 or 800-922-0204.

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Re: changing phones
bearone21
Leader

make sure old phone is off, 228/1 like above but you will still need the phone password to activate & the esn must be clear.

the phone pw is not the same as myverizon pw unless you set them up the same.

fwiw:

my phone pw is different than myverizon or dealing with cs.

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Re: changing phones
joe101
Member

thanx

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Re: changing phones
joe101
Member

thanx

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Re: changing phones
vzw_customer_support
Customer Support

Hi there Joe101!

I'm sorry to hear about your phone, but you have a pretty nice buddy! You got some really great suggestions here but I also wanted to let everyone know that you can also activate a different phone right here on vzw.com!

Just log in and at the bottom there's an option to activate a phone, choose it and follow the prompts!

I appreciate the assistance community!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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