contacts?

[Norm_1234]

my contacts wont transfer in from my old verizon phone. wont let me add an account

[vzw_customer_support]

Hello to you Norm_1234! 

I wouldn't know anyone's numbers without my contacts! Let's find yours together!

What kind of phone did you have before? Where you using Gmail or Backup Assistant to backup your contacts? What kind of phone do you have now?

When you try to add an account, what happens?

Let's figure this out together!

Thanks,

MelissaM_VZW
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