An Accepted Solution is available for this post.

deleting games that came with the phone

Tebo
Newbie
‎01-07-2011 11:41 PM

While trying to delete the race game that came on my Droid X a message appeared thanking me for purchasing. I had to start (load) the game before the uninstall feature would activate and had no intension to buy. I immediately uninstalled it. How can I find out if I was charged for the purchase without waiting for the bill?

0 Likes
Reply
4 Replies
An Accepted Solution is available for this post.
Wildman
Legend
‎01-08-2011 12:02 AM

If its a app that is on market, you can open market app and click left menu button and MyApps, if the app is bought it would be on this list,  Also there is normally 2 steps to buy a app... One is the windows saying that you are going to by it and then there is a verification screen to be sure this is what you wanted, if you didnt do both these then you most likely didnt buy the app.  

 

Also just for the record the preinstalled apps can not be uninstalled from the device.

0 Likes
Reply
An Accepted Solution is available for this post.
nolafire
Newbie
‎01-08-2011 12:11 AM
As you stated, you are referring to the race app that came pre installed on phone and nothing about the market.

That app CAN be uninstalled.

Your best bet at this point is to call a representative and have them check if you were charged. Otherwise if you wait for the bill you may have a harder time trying to get the charge taken off.
0 Likes
Reply
An Accepted Solution is available for this post.
crb79
Specialist - Level 2
In response to nolafire
‎01-08-2011 12:20 AM

 

nolafire wrote:
As you stated, you are referring to the race app that came pre installed on phone and nothing about the market.

That app CAN be uninstalled.

Your best bet at this point is to call a representative and have them check if you were charged. Otherwise if you wait for the bill you may have a harder time trying to get the charge taken off.
If the user did not go to the Marketplace to purchase the app they won't be charged for it.

 

0 Likes
Reply
An Accepted Solution is available for this post.
Wildman
Legend
In response to crb79
‎01-08-2011 12:34 AM
crb79 wrote:

 

nolafire wrote:
As you stated, you are referring to the race app that came pre installed on phone and nothing about the market.

That app CAN be uninstalled.

Your best bet at this point is to call a representative and have them check if you were charged. Otherwise if you wait for the bill you may have a harder time trying to get the charge taken off.
If the user did not go to the Marketplace to purchase the app they won't be charged for it.

 

Ok so I am not loosing it :smileyhappy: and I didnt think any of the preinstalled apps can be uninstalled without voiding the warrenty.. I bought NFS game so I didnt check to see if it is uninstallable before I activated..

0 Likes
Reply