Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
dont know user name or password
corlyf
Member

a friend thought it would be cute to make several attempts to figure oy pattern to unlock the phone.  now i dont remember my gmail email or password i used to reset the password... how do i unlock this phone? 

0 Likes
Re: dont know user name or password
Cody21
Sr. Member

If you "forgot" your username or password for GMAIL (which is what is needed after a Factory Reset), go to your GMAIL account online and click on the option or "Forgot" Username or "Forgot" password ...  (honestly sounds a little suspicious to me though) ...   Other option is to take it to a Verizon store and have them fix it for you.

0 Likes