dont know user name or password
corlyf
Newbie

a friend thought it would be cute to make several attempts to figure oy pattern to unlock the phone.  now i dont remember my gmail email or password i used to reset the password... how do i unlock this phone? 

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Re: dont know user name or password
Cody21
Master - Level 2

If you "forgot" your username or password for GMAIL (which is what is needed after a Factory Reset), go to your GMAIL account online and click on the option or "Forgot" Username or "Forgot" password ...  (honestly sounds a little suspicious to me though) ...   Other option is to take it to a Verizon store and have them fix it for you.

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