green guy

[alex129]

A update came across my phone and a little green monster changed all my settings.  Help!

[vzw_customer_support]

alex129, I'm sorry the update reset your device settings. Having to take time to customize your device is no fun but I'm here to provide you with an explanation. We provide software updates to our customers that come from the manufacture. Some updates are major. They are provided to enhance your phones functionality and some settings may change but it should not change the entire phone. At this time, you will need to reset your phone settings. Here is some information about updates for your particular device http://bit.ly/N510u8 , http://bit.ly/QBOmnu . ^KH