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help with my droid x!
jericho22
Member

i just recently got back from deployment and my first day home my droid x shuts down on me. i was in the middle of a text message,had it plugged into my computer charging and it turned off. i get a steady green LED when its plugged into my wall outlet but it wont turn on. so far ive tried pulling the battery and smd card, as well as leaving it plugged in uninterrupted. please help me

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Re: help with my droid x!
vzw_customer_support
Customer Support

jericho22,

Welcome back home. I'm glad you're home safe.

I understand your frustration and want to help. Are you still unable to turn on your phone? Has there been any damage to the device?

Have you tried using a different charger, battery, and charging outlet? If the phone still doesn't turn on you phone may need to be replaced.

If you are still understand warranty and there is no damage to the device it can be replaced at no cost. If this is the case, please send me a direct message with your name, mobile number, contact number, and a brief summary of your issue so I can better assist you.

I look forward to hearing from you.

John B

Follow us on Twitter @VZWSupport


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