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help?!
pyrokat
Member

I have tried to update my phone for 3 hours now. Its downloads the update just fine. Its just when it shuts down to install the update its doesnt even get half way loading fails restarts and reboots the phone. Then when phone starts up its says installation has failed =(

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Re: help?!
tikibar1
Sr. Leader
Sr. Leader

have you tried clearing the phone cache and/or doing a factory reset?

(be sure to back everything up first before doing an FDR)

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Re: help?!
hotrodnu3
Member

I have been having the same issue.  I did the factory reset from Privacy in the setting then I cleared the phone cache.  I continue to get the same error.  Any other suggestions?

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Re: help?!
tikibar1
Sr. Leader
Sr. Leader

Bummer!  Others are reporting having to do multiple resets/cache clears/re-boots.

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Re: help?!
hotrodnu3
Member

do you have a good back up program that you use?

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Re: help?!
pyrokat
Member

I will try to factory reset when i get home from work. Everything is backed

up from the back up assistant through verizon. My phone screen is damaged do

to it being dropped. Has the shattered glass affect. I can see everything

and the phone works fine but the red xxxs turned completely red(little

circle in back inside the phone ) figured thats the reason why it wont do

what is suppose to. If it doesnt work. I have slowly come to terms with my

phone is a pos and i cant wait for my upgrade in june. Thank you for the

ideas its greatly appreciated Smiley Happy

Sent from my Verizon Wireless Droid

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Re: help?!
HighDesert
Novice

>Duplicate post deleted. In addition, comments on rooting are not permitted on the forum per the VZW ToS<

Message was edited by: Verizon Moderator

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Re: help?!
spkay31
Member

Flashing back to stock 905 was the recommended path to get ICS OTA with fewest headaches so I did it on both my Bionics (mine and wifes). Both installed the OTA with no problems, though I did have an aggravating time trying to get the OTA to STOP trying to download via WiFi (my homes WiFi is served by a UML290 Verizon modem WITH a 20GB data limit - while my phone is grandfathered with unlimited data, so the last thing I want is an unlimited plan chewing up a limited plans bytes!)

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Re: help?!
pyrokat
Member

I wouldn't know how to do all that you have explained. I am going to a verizon store tomorrow with a tech center near my place. See what they can do. I rather them do all this tech stuff rather me trying to figure out all what you guys have explained and it go wrong. Knowing my luck thats what will happen. I am good with most techy things but when it comes down to this i am der der der lol. Thank you again for all your help 😃 and I hope this helped others if they scan the feeds.

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Re: help?!
B33
Sr. Leader

Power Cycle your Bionic and Do this pyrokat Go to your Browser and tap Settings then Tap More Tap settings again When get to Settings there will be a white Paige) with settings on it Scroll the page up till you find Privacy Settings and Clear all this clears all of your Browser History when that is done Tap home Then perform the Soft Rest..

Here is how to perform the soft reset.. Give these a Try and see if it help the issues your Having Good Luck b33Smiley Happy

Here's How to perform a Soft Reset For your Bionic :  b33

Soft Reset - DROID BIONIC by Motorola

Note A soft reset is the most useful tool for resolving a variety of issues. In most cases, a soft reset will not affect data on the device, unless the battery is very low.

Note If the device doesn't respond to input, remove then re-insert the battery.

  1. Press and hold the Power button.
    Power button
  2. Select Power off.
    Power off
  3. Press and hold the Power button to power the device on.
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