helppp!!! my phone won't go past the driod screen!!

jusmean
Newbie

my phone turned off and then when i tried to turn it back on it wont go past the driod screen in the beginning.. i tried taking the battery out n leaving it out and it does nothing.. i was on hold with verizon forever with no help.. someone please help!!!!

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JaySean
Contributor - Level 1

1. Pull the battery and leave it out for  a few minutes

 

2.Take out your SD card

 

3.Plug the phone into the wall charger 

 

4.Put the battery in (leave out the SD Card)

 

5. Start it up and see what happens

 

 

cheers!

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Wildman
Legend

If that dont work try booting into safe mode....

 

 

1. Power the Droid X off.

2. Press and hold the Menu button on the lower-left side of the screen.

3. Keep holding the Menu button while the device starts until you see the Home screen load. It should say Safe Mode in the bottom-left corner of the screen.

 

To take the Droid X out of Safe Mode, simply power the device off, then back on.


And as a last option you can reset,,,,

Power Device Off First.....

 

1. Hold Home Button and press power

2. Screen will show a Android with a triangle with astrick

3. Let Go of Home Button and Power

4. Press Search Button (Far Left Button)

5. A blue menu will show at top of page, scroll to Format Device

6. Select Yes to verify

7. Allow format to complete (Information at bottom of page will go through a few steps)

8. Once Format is complete Blue Menu will show at top again, select Reboot


Note: Use volume up and down to select opinion and use camera button as Enter,,,

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jusmean
Newbie

it says reboot system.. which i did.. and still nothing

apply sdcard;update.zip

wipe data/factory reset

wipe cache partition

 

 

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jusmean
Newbie

and safe mode didn't work

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Wildman
Legend

 


jusmean wrote:

it says reboot system.. which i did.. and still nothing

apply sdcard;update.zip

wipe data/factory reset

wipe cache partition

 

 


Sorry select wipe data/factory reset

 

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