I can provide you links with steps to do a factory reset on your phone Jack. There is more than one Droid Incredible model (including a 3G devices), please fins link to factory reset instructions at the links below:
HTC DROID Incredible ADR6300: http://spr.ly/6586B3FOG
HTC DROID Incredible 2 - ADR6350VW: http://spr.ly/6587B3FOH
HTC DROID Incredible 4G LTE: http://spr.ly/6588B3FOy
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