log in failure

[Scootie]

I have searched and found no cure...called Verizon to no avail went to the Verizon store and still no fix...every now and then I get a pop up that I entered the wrong password for YouTube even tho I can get on you tube from my phone but when I enter the password it displays the picture with the weird squiggly letters and after entering them it wants the password again and then back to the letters box....it has kept me out of market twice after there was an app update. Did a factory reset and the problem went away for three days and came back.... same thing. Yesterday when using the widget for voice search on Google it happened again, I have been on YouTube and changed my password at least a dozen times and it won't accept it, I have tried entering my Google password and it does no good....yesterday at the Verizon store they offered to give me a new phone but that's is not the answer....it's not a phone problem it a sign in problem between Google and YouTube.... have also cleared the catch for both with no success

[Wildman]

Heres a solution that was reported to resolve this at http://community.vzw.com/t5/DROID-Incredible-by-HTC/Signing-into-Market-trouble/td-p/673933

Go to your phones home screen / Settings / Accounts & sync / there you will see the youtube.com address for google. click on it and it will have a remove account button. press it and you will be fixed

[Scootie]

Sorry all that did was remove my YouTube access from my phone...now I can't get to my channel through the app

[Scootie]

also when i go to settings / accounts on my phone and try to add my youtube accout it keeps saying that my username and password do not match even tho I can sign in just fine on my desktop...have changed the password again but it still says they dont match when trying to add the account on my phone....something is screwey please help as I use youtube all the time

[Cody21]

Have you tried just going into  Menu / Settings / Applications / Manage Applications /  scroll to YOUTUBE and select it - then Clear Data & Clear Cache ???   After doing that you'll need to re-enter your ID & PASSWORD for YouTube again ...  It really sounds like the App somehow is holding onto a bad password attempt from a previous attempt.

[AntonioC_VZW]

Hi Scootie,

I understand your frustration for not being able to access Youtube on your mobile device due to user/password combination. Please be assured that your phone is working properly and this issue is strictly associated with your online credentials. Gmail & Youtube are both part of Google and in some cases the user/password combination needs to be verified at this LINK in order to be accessed on your mobile for security measures implemented by Google.

Please note that this must be done on a computer connected to the Internet (not from your mobile device).

[Scootie]

sorry thats the second time doing that with no luck

[Scootie]

This is really getting under my skin...Trying very hard to be nice here....nothing will work for this... some one needs to figure out a solution ....I cant be the only person that is haveing this problem or maybe Ill just take verizon up on the offer of a free replacement as long as itsd a new phone not refirbished

[Scootie]

now i cant access market at all it wants my username@youtube.com passwork however I can get on youtube from my phone and desktop but cannot upload from my phone....WHY DOES MARKET WANT A YOUTUBE PASSWORD

[Scootie]

Have tried several time...since deleting the account it will not let me put it back or log on or create account because user name and pass word are incorrect or don't match

[Cody21]

This is very very strange ...   Have you tried Logging Off & ON the acutal YouTube web site???  Just to confirm that the site has the user/pw combination that you think you have??? Are you currently logged in at YouTube online?  I'd start there and make sure the site is still what you think it is as far as your credentials ... then clear cache again to get the login prompt on your phone.  Something is definitely not in sync between the App & the web site.

[Scootie]

Have logged in to YouTube several times and changed the password several time and try on the phone every time and it keeps saying they don't match and have tried user name with and with out@ YouTube.com to no avail

[Cody21]

very wierd ...   sorry, I'm at a loss ...  maybe someone else has more ideas?

[Scootie]

I have found a work around but you have to do a factory reset and sign into YouTube before logging in to gmail the first time...now no problems so far

[Scootie]

OK well once again I got an update for market and when trying to access it... it wanted the password thing again so I went through it again and then the squigly letters with no success however hitting the back button on the phone took me right into market....however this still seems to be a recurring problem and needs to be addressed by the powers that be so whoever moderates this forum please alert Verizon, Google and YouTube to come up with a permanent fix as this is very frustrating and very very unnecessary thank you

[Scootie]

Hopefully someone some where is working on a solution cause I can no longer upload to YouTube from my phone and this is really aggravating

[#17]

Scootie, I'm sorry to hear the previous steps have not worked for you. I understand how important it is for you to be able to use YouTube and the Market on your phone. It seems this is caused by the phone setting up the YouTube account as a Gmail account in the phone. This issue has been reported to Google and they are working on a permanent resolution.

I want to check a few things first. Is the email you setup to access YouTube a Gmail address? When you login to your YouTube account, make sure it is not changing the email to an @youtube email. In the meantime, another thing that has worked for some people, is to uninstall updates to the Market. Go to Settings>Applications>Manage Applications>All>Market. See if you have an option to uninstall updates. 

[Scootie]

OK the same problem has came up again...this is really **bleep** me off...

[AnthonyTa_VZW]

Thanks to the Community for all the great feedback and suggestions!

And thanks Scootie for posting!

I would like to suggest unlocking the CAPTCHA.  Google may have locked your account from being accessed from outside sources (other than their website) due to possibly too many unsuccessful account accessing attempts.  Following these steps would unlock your account and allow you to access your Google services on other sources, like YouTube or your phone.

Please let us know how this works out for you.

[Scootie]

ok first off I have never had a failed attempt at logging in to gmail and it is accessable from my phone and desktop...and never had a problem logging in to youtube until three weeks ago on my phone. after trying your suggestion I can not access market because it wants a username @youtube.com password which I have changed on my desktop several times to no avail...i can log in to youtube and upload from my deskyop just fine and can see my channel on my phone but cannot upload from my phone and still cannot access market...I am at a complete loss....this is really starting to upset me to a bad point...the reason being is I have a 6 yo that does not live with me and I have a blog about his life and take videos of him on his weekends with me and then post them on the blog as I have done for the past two years and do not want to change anything about the process in which this happens....im sure it would be easy to start a new account at youtube but it defeats the purposeas i have several people following this that go to youtube to see any videos that dont make the blog

[Scootie]

I have been on youtube yet again this morning and changed my password and my phone will not accept it I do not understand why it wants a username@youtube.com password to access market anyway...can this be a phone bug as verizon has offered me a new phone to try and correct the problem because the people at the store have no clue how to get around it either