My phone was working fine till I did the April update just a couple of days ago. Now I have no service and the message
"unfortunatley, the process com. android.phone has stopeed working.
I haven't update any apps in months, I have tried a shutting the phone off and one. Have revoved the batterey and reinserted to
see if that would help. I even went in and killed some apps I never downloaded and do not use.
I can hook up to my home wi fi but can not get verizone signal.
I have been working on this phone for 6 hours now. Any help would be much appreciated.
Solved! Go to Correct Answer
Tikibar1, thank you so much for the feedback. I tried everything then removed the SD card and did a factory reset.
My phone now is working I am connected to verizon and all my contacts are still there. I haven't checked out
any of my apps, but not worried about them. Main thing was to get the cell to work.