my phone wont get any texts?

[nikkinvf7]

i have a HTC Thunderbolt and i've had it for about 10 months. its completly updated and i've restarted it, shut it off, and took the battery out, and it still will not get any text messages. can someone please help me?

[bearone21]

are you signed in to your gmail account?

[vzw_customer_support]

Hi nikkinvf7,

I apologize for the delayed response and I am hopeful your issue has been resolved since the original date of your post!  If not, I have a few questions for you. Are you able to make/receive calls? Are you using a 3rd party messaging application? Where are you located (zip code)?  I look forward to hearing from you soon.


Thank you for your contribution to our community forums,

AyaniB_VZW

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