Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
need a charged battery

i had an incredible 2 and the charging port stopped working. i need to get the information from the saved texts on that phone. i transfered the photos and the contacts but I need the information on the app "note pad" and the texts. how can i get a battery already charged to i can retrive. verison doesn't have them charged and I cant charge.

Re: need a charged battery
Customer Service Rep

Hello Wendy,

I know how important your text messages are to you. Rest assured that we will find a creative way for you to retieve your messages. May I ask is there any physical or liquid damage on the phone? If not then please send me a private message with your full name, mobile number, and a cop of this message so I can assist. I'm looking forward to your reply.

Thank you.

Follow us on Twitter @VZWSupport