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need a charged battery
wendy522
Newbie
‎05-05-2013 08:07 AM

i had an incredible 2 and the charging port stopped working. i need to get the information from the saved texts on that phone. i transfered the photos and the contacts but I need the information on the app "note pad" and the texts. how can i get a battery already charged to i can retrive. verison doesn't have them charged and I cant charge.

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Re: need a charged battery
vzw_customer_support
Customer Service Rep
‎05-07-2013 08:17 AM

Hello Wendy,

I know how important your text messages are to you. Rest assured that we will find a creative way for you to retieve your messages. May I ask is there any physical or liquid damage on the phone? If not then please send me a private message with your full name, mobile number, and a cop of this message so I can assist. I'm looking forward to your reply.

Thank you.

ArnettH_VZW
Follow us on Twitter @VZWSupport

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