overheating battery

trout82
Enthusiast - Level 2

After the update my phone is getting so hot i cant hold it up to my face. I am also having alot of data drops. I have done two FDR's cleared cach and called tech. My phone is no longer under warranty so they will not replace. I have installed a battery app to moniter the temps and have been all the way to 141f which my phone then froze until i pulled the battery out and let i cool. Any ideas or am i about to spend $600 on a new phone?

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tikibar1
Community Leader
Community Leader

maybe you need a new battery

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trout82
Enthusiast - Level 2

I have two batteries the oem battery and extended Motorola battery i bought in September. It does it with both. The data drops and battery problem didn't start until i took the ICS update. Im not complaining about the update it has mase the phone better except the two problems im having.

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tikibar1
Community Leader
Community Leader

Have you had the update installed long?  Reason I ask is that the first few days, ICS optimizes your phone ... during that time the battery life is poor and the phone can act rather wonky.  Things should then settle down.

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trout82
Enthusiast - Level 2

Since 10/20.

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tikibar1
Community Leader
Community Leader

I'd say the optimization is more than complete!  I've heard of folks' batteries getting warm, but not as hot as you describe.

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trout82
Enthusiast - Level 2

The extended battery can take the heat. The oem battery developed bubbles from the heat. I now have to use a old samsung flip phone w/o data until i can dish the dough for something else. Im really surprised motorola or verizon wont extend the warranty and replace with another bionic.

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tikibar1
Community Leader
Community Leader

Have you tried contacting Motorola and see if they'll at least replace the battery?

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trout82
Enthusiast - Level 2

The extended was under warranty so i will be getting one any day now. I doubt it is the batteries bit maybe having two faulty is a possibility.

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tikibar1
Community Leader
Community Leader

It would be kinda odd to have two faulty batteries at the same time you updated the phone, but who knows?  At least you could rule that out before thinking you may have to ditch the phone.

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B33
Legend

Trout is the Non OEM battery)  the one that is getting Hot if so don't use it.. either go back to a Motorola Original  if you can get a Motorola Extended battery from Verizon, they should still carry them they may have to Order it but they should be able to get you one.. As for the non O.E.M i don't care for them at all and have heard bad stories on them...

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trout82
Enthusiast - Level 2

They are both oem batteries. One is the extended i bought from the verizon store in September came with a new back piece. The other is the one that came with the phone. They are sending me another

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B33
Legend

When i Read it  trout  the first time i was thrown off a wii bit my fault sorry and that's good deal there sending you another One i hope it does allot better for ya...

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tikibar1
Community Leader
Community Leader

maybe you need an evening cup of coffee? 

B33
Legend

Leaded or Unleaded ......

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tikibar1
Community Leader
Community Leader

I'd strongly suggest you use the leaded ... and don't forget that eye exam! 

B33
Legend

I need to watch that Movie again i like were Daulton tells "Steve" to stay on his Break

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tikibar1
Community Leader
Community Leader

Trout82:

I just saw this thread:

https://community.verizonwireless.com/message/897564#897564

and wondered ... are you in an area that doesn't have a strong signal or 4G, and your phone may be searching for one?  If so, maybe that's part of why your battery is getting warmer?  And with ICS, you can't switch to 3G like we could with Gingerbread.  If you think that may be part of the problem, then check out post # 61 in this thread:

https://community.verizonwireless.com/thread/782614?start=60&tstart=0

about an app from Google Play that will let you switch to 3G.

B33
Legend

If i remember right tik i think there is App that will allow this) to switch to 3G but it been a little while since the subject was talked about but i pretty sure it's there i need to research it. But there is allot of excitement with the Election so i'm doing to things at once Watching it with the Folks and checking in here Wow it's wild night..

trout82
Enthusiast - Level 2

Thanks for the link im in a pretty good 4g area. My phone will go from 4g to 3g to no data to 4g. But my coworkers phones will stay on 4g solid. Sg3's and razrs is what they have.

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B33
Legend

Since you have I.C.S you might be able to Switch the Setting in the Data settings if in the settings it's set at Global you can set it Too LTE / CDMA and that might Help.. in how it connect to the Tower i change to this and my Maxx actually does Better..  You might give that a Try..  B33

Tik a Pic for Ya and the Post Enjoy... Little Dud is Hot Wheeling it...

Little Dude Hot wheeling it.jpeg

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