peoples aren't receiving my pics

radioactivekatie

When I send a picture message, one of my friends keeps receiving something along the lines of "file deleted".  My boyfriend is always telling me that a pic didn't work, so I'll retry it 4-5 times and he might get it.  Last time I sent him a screenshot of the photo and it worked.  I don't know if he also receives "file deleted" or not. I'm pretty sure both of them are Metro.  I've never had this problem until I upgraded to the droid mini.

Anyone with a similar problem? Anyone able to troubleshoot? Thanks.

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vzw_customer_support
Customer Service Rep

radioactivekatie,

Let's get your picture messages back in business! Does this happen to other people aside from your friend and boyfriend? What is your zip code? Are you able to receive pictures from them? Is your software up to date?

Thanks in advance,

KarenC_VZW
Follow us on Twitter @VZWSupport

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