Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
phone freezes up and screen goes blank

I am on my third replacement phone. recently my screen goes blank when you hit the home button, when trying to answer calls or text messages it freezes on the screen and there is nothing you can do besides to remove the battery...what can i has not gotten wet or been dropped.. can someone please help