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phone locked
brooke_shelton1995

I changed my password to my phone and forgot it. How do i unlock my phone? I dont know my gmail account.

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Re: phone locked
vzw_customer_support
Customer Support

Hello brooke! A big oops on accidently locking your Droid device! You've posted in the Droid & Droid 2 forum, so I'm not sure which model you have. If you still aren't able to use your phone, you will have to perform a factory reset to get it back to working order. Here are the instructions for the Droid 2: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=37573

Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

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Re: phone locked
beth1966
Member

I forgot my password to open my droid...i dont have a droid 2

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