phone storage space getting low - 8000 emails in trash folder with no way to delete

bwcaguy
Enthusiast - Level 2

How do I delete messages in my trash folder?

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bwcaguy
Enthusiast - Level 2

I was able to cancel all email accounts and then re-set them up. I'm good to go now. Thx.

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5 Replies
droidsw
Specialist - Level 1
If your email is set up in POP and not IMAP, you have to go online to delete your trash folder in GMail, Yahoo and HotMail. Don't know about Outlook.
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Ann154
Community Leader
Community Leader
You can also remove the account and add it back to the phone. This will start you over with an empty trash folder. At least until you start deleting emails from your phone. Still that amount will be less then the 8000 you have now.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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bwcaguy
Enthusiast - Level 2

Phone won't let me delete the account. I keep getting the error message "! Sorry! Application Email (in process com.andriod.emal) is not responding."  Then I get the choice of Force Close, Wait and Report. I've tried all three. The report allows me to send an email. I haven't received an answer for the past several hours.

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bwcaguy
Enthusiast - Level 2

I was able to cancel all email accounts and then re-set them up. I'm good to go now. Thx.

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TamaraH_VZW
Verizon Employee

bwcaguy wrote:

I was able to cancel all email accounts and then re-set them up. I'm good to go now. Thx.


Great! I'm glad you were able to free up some memory on the phone by deleting the email accounts & re-adding

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