phone won't charge.

[susanroach60]

I can't get phone to charge.  I put battery in different bionic and it charged fine.  What do I check next?

[tikibar1]

If you've ruled out issues with the battery and the charger, it could be the phone's charging port.

[vzw_customer_support]

Hey there susanroach60,

I am sorry for the issues that you are having with your phone.  Let's see if we can bring it back to life.

Tikibar1 is correct, it could be the charging port. Please check for any physical or water damage/corrosion on the charging port.

Do you have insurance on the device?


Nicholas_VZW
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