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phone won't charge.
susanroach60
Member

I can't get phone to charge.  I put battery in different bionic and it charged fine.  What do I check next?

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Re: phone won't charge.
tikibar1
Sr. Leader
Sr. Leader

If you've ruled out issues with the battery and the charger, it could be the phone's charging port.

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Re: phone won't charge.
vzw_customer_support
Customer Support

Hey there susanroach60,

I am sorry for the issues that you are having with your phone.  Let's see if we can bring it back to life.

Tikibar1 is correct, it could be the charging port. Please check for any physical or water damage/corrosion on the charging port.

Do you have insurance on the device?


Nicholas_VZW
Please follow us on twitter @VZWSupport

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