pictures on phone not sd card...need to get them to new phone...

gators1019
Newbie

My old droid has picturesand video on it and it is locked up... they are not on the sd card... just the phone.  Is there any way to get them to my new droid??

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vanessas_vzw
Verizon Employee

Hi. 

 

You will need to connect the old device to your PC and move the pictures to your PC via USB.  Once this is completed you will be able to move the pictures from your PC to your new device. 

 

Thank you

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AZSALUKI
Legend
Whar do you mean by locked up? Will it even turm on? Can you still view it as an external drive on a pc? If so, you can copy them to a pc that wat....then transfer them.
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vanessas_vzw
Verizon Employee

Hi. 

 

You will need to connect the old device to your PC and move the pictures to your PC via USB.  Once this is completed you will be able to move the pictures from your PC to your new device. 

 

Thank you

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