rcvd upgrade 3.26 last night, now phone constantly freezes and all contacts lost

[oldbuck]

rcvd my upgrade to 3.26 last night, now my phone constantly freezes and all my contacts are gone. 

Any solution out there? (unfortunately I did not have backup assistant turned on)

tia,

oldbuck

[oldbuck]

figured out my 'folders' widget seems to be the culprit in the freezes - but sure wish there was a way to restore my contacts.

[johnt519]

3.26 Upgrade? What is 3.26 upgrade?

[AnthonyTa_VZW]

---

oldbuck wrote:

rcvd my upgrade to 3.26 last night, now my phone constantly freezes and all my contacts are gone. 

Any solution out there? (unfortunately I did not have backup assistant turned on)

tia,

oldbuck

---

Thanks for posting oldbuck!

Glad to hear you were able to resolve the freezing issue on your DROID Incredible!  I would be happy to see if we can restore your contacts.

I know you mentioned you didn't have an active Backup Assistant account at the time of the update, however, did you have a Google account setup on your device prior to the update?  If so, check on www.gmail.com to see if your contacts are backed up in the "Contacts" section.  If they are you can just readd the Google account to your device and enable the "Sync Contacts", and all of your contacts will be synced back to your device.

I trust I have answered your question, and have addressed your concerns.