Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
replacement phone
almost70
Member

How do I get my pictures from the old phone to the new phone?

0 Likes
1 Solution

Correct Answers
Re: replacement phone
vzw_customer_support
Customer Support

Thanks for the additional information sarahmoore1. I completely understand you wanting to keep your pictures on your new phone.


Your old phone does not have the option to transfer the picture directly to the new phone http://vz.to/1D6RyD8. What you can try is email the picture to yourself from the old phone. Then once you activate the new phone and access your email on the phone, you can open the email and save the picture to the new phone.



JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: replacement phone
vzw_customer_support
Customer Support

I would love to help you get your pictures from your old phone to your new phone! What is the make and model of the new device as well as the old device?


NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: replacement phone
sarahmoore1
Member

samsung gusto 3

0 Likes
Re: replacement phone
vzw_customer_support
Customer Support

Thanks for the additional information sarahmoore1. I completely understand you wanting to keep your pictures on your new phone.


Your old phone does not have the option to transfer the picture directly to the new phone http://vz.to/1D6RyD8. What you can try is email the picture to yourself from the old phone. Then once you activate the new phone and access your email on the phone, you can open the email and save the picture to the new phone.



JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes