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slide out keyboard/screen malfunction-Droid 2

When I access the keyboard, the screen display distorts-like an old TV, which a hard thump to the top would fix.  When I close the keyboard and turn the phone vertically, it resolves itself most times.  I have had to yank the battery several times because the screen would not resolve itself, or it would go black and not respond.  I cannot use the keyboard anymore, and have to rely on touchscreen typing.  Though I can still use the unit, not being able to use the keyboard is very inconvienient.

The phone is less than a year old.  I am terrified of stepping foot in the VzW store, as the local folks are required to disable your phone if you come in with an issue that warrants a replacement on warranty-you either suffer for a week without a phone, or they force you into buying a brand new one.  HELP!

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