stupid droid

Jewels3108
Newbie

I really love my droid i do but ever since june when i got my droid 2 it freezes. Randomly its even been known to randomly restart itself. Its never with the same application either they all freeze and tell me to force close them every once in a while. My phone does this at least once a day. Today was the wierdest one of all though..... I woke up and went to my music player and it said it didnt support the file type to every single sound. it wasnt even playing notifications for messages. Im at a loss any ideas?

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droiderisuser1

I am having the exact same problem with my Droid Eris. I have not even had it a year yet (bought last august) and it was working wonderfully until about the time Verizon came out with the Iphone..... have you figured out any solutions? I have hard reset mine twice and it still does it.

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Jewels3108
Newbie

glad to know im not alone! no solutions ive never hard reset my droid though as soon as our bill is paid for this month im going to go to verizon and see what the representive says

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jasnmar
Specialist - Level 1
Normally when the phone won't play music / notifications a reboot will clear the problem. D2's tend to restart on their own a bit. I've seen a number of different fingers being pointed in different directions, but a consistent theme dermatology be virus protection. If you have it installed I recommend removing it and paying attention to what you install.
Jason
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TBhouston
Specialist - Level 1

master reset, build app selection back slowly= fixes 99% of droid problems

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mortb
Specialist - Level 3

jasnmar wrote:
Normally when the phone won't play music / notifications a reboot will clear the problem. D2's tend to restart on their own a bit. I've seen a number of different fingers being pointed in different directions, but a consistent theme dermatology be virus protection. If you have it installed I recommend removing it and paying attention to what you install.
Jason

I've been using Lookout on both my Droid 2 and my Droid X with no unusual problems. It not only watches for viruses but also scans installing apps. It did find one that Lookout told me shouldn't be installed. It also has a program wihich will allow me to find a lost cell phone. Are you sure you don't mean a task killer, which I don't use.

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jasnmar
Specialist - Level 1
Task killers are a separate issue. I've seen a number of people,who after uninstalling their antivirus programs quit having all sorts of inconsistent and unexplainable problems. There are certainly others who have no problems with AV programs at all,spit is one of the things that people need to be aware of. Results on this, like many of the problems has been very inconsistent.

Jason
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EdW_VZW
Verizon Employee

Thank you for your feedback. Adding to what was stated, perhaps the unknown error with the music player app was causing it not responding correctly. I would suggest you power the device off and pull the battery, then re insert it to see if it can help do a soft reset to clear the errors. The other things stated that was happening might call for a factory reset with you backing up your data beforehand. We also have assistance via our website at the link provided below that can help with additional inquiries. The link is: http://support.vzw.com/clc/devices/index.html 

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