touch screen on ear

[lance96816]

Ok... This one is not just me.

While on a call... Press1 for... Press 2 for... Press 3 for etc...

After I press the desired button the kepad stays on, so when i put it up to my ear I end up pressing other buttons because the touch screen dosen't blank out.

is this a bug or a defect?

Woof

[mdram4x4]

sounds like a proximity sensor issue,

do you have a screen protector? may be causing problems

[lance96816]

Yep, I have a screen protector.
But that doesn't seems to the problem. The screen will blank out on normal calls. Its when I use these automated, push number to continue phone systems.
If I push a number to continue the touch screen stays on, and my ear ends up pressing other numbers.
The only way I've found to avoid this is to slide open the keyboard.

[demmo86rt]

Have you tried pressing menu>settings>call settings?  There may be something in there that might help you.  Or, as a workaround, you may have to close the popup dialpad when you're not using it.

[mortb]

Unfortunately, if you pull up the keypad on a call, it will stay up. I find it convenient to pull up the keypad and the speaker phone. This way, you don't have to hold the phone to your ear.

[lance96816 · Accepted solution]

Aha! Discovered something.

When I use the touch screen, I need to hold it in my flat palm and not touch the sides.

Also if the touch screen doesn't respond, wait a bit and try again.

 It appears to me that the touch screen interprets my fingers on the edge as my requested touch.