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transferring photos from favorites to computer

amberly
Newbie
‎08-13-2012 07:53 AM

How do i get all the photos from my favorites album on to the computer?  there has to be an easier way than emailing each of them one at a time.

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vzw_customer_support
Customer Service Rep
‎08-15-2012 11:17 AM

Hi amberly! Looking to move your pics from the PC to the Incredible 2, I see! Awesome. Yes, you can either connect your device to the computer via the USB cable that was included with it at the time of purchase. If you have internet, make sure it is on so that your computer can search for the driver software needed to communicate with your device. If the driver isn't found, you can obtain it from http://www.htc.com/us/support/ . Once your phone is recognized by your computer, you'll find it as an external memory in your computer's drive list. Click on your phone in that list, then click and drag your images from your computer to the DCIM folder on your phone.

Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

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llgreat
Newbie
‎08-17-2012 08:18 PM

Hi Amberly - I've been struggling with this, too.  You asked about transferring your photos from your HTC Incredible to your computer, right?  I have the HTC Inc 2 and a MacBook.  The Mac absolutely won't recognize the HTC.  So, I used "DropBox," an app that is free with limited but not small amount of storage that is really a cloud app, to get around it.  I have DropBox on my phone and on my Mac (and on my iPad, too).  I uploaded 2 weeks of vacation pictures and videos from my phone to DropBox then downloaded them onto my Mac.  About 300 pictures and a dozen or so videos, some as long as 10 minutes.  It worked, but it wasn't ideal.  It took at least 12 hours to download onto the Mac.  I blame Mac, not ETC or Verizon for this.  Mac should be able to see my phone, but it doesn't.  Verizon technicians - do you have a solution for this?  Thanks!

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llgreat
Newbie
‎08-17-2012 08:59 PM

Another idea, Amberly - take out the micro SD card and put it in an adapter so that you can slide it into your computer and upload all of your photos that way.  Some micro SD cards come with this adapter (it's the size of a normal SD card with an area to put the micro card in).

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