trying to upgrade to droid? HELP!

Goodtimesmatty

at the risk of sounding incompetent, I'm trying to upgrade my phone to the new droid and can't seem to find it.  I'm signed into my account and then clicking on upgrade phone.....from there I can't seem to find the new droid??? Once I click on upgrade phone the droid isn't an option under any of the lists? Anyone? Please?

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53 Replies
dantevsninjas
Newbie

You're not the only one, the phone is listed online to purchase for a new plan, but not as an upgrade.  **bleep** is going on?

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iamloco724
Contributor - Level 1

i was able to upgrade mine took a little to show up and while for pages to load but it went through

 

what you need to try to do which will most likely work is clear out your internet files cache,cookies all that good stuff and you should see it after that

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Goodtimesmatty

I will try clearing all that stuff...thank you.  Atleast I'm not the only one having issues.  I found the same problem listed below, the phone says its available if I was a new customer.  All those pages fly through nice and easy, but when I sign in and click upgrade I get nothing.

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xodusforever
Newbie

Yep, same thing here... Looks like they are *bleeping* over their current customers for new ones.

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iamloco724
Contributor - Level 1

like i said try what i said above before you get all frustrated..i was able to upgrade after like 10 min of not being able to

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Goodtimesmatty

I've been trying since midnight...thats a whole hour of frustrationg...this phone better be worth it

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cem95z
Contributor - Level 1

I think the Verizon website is overloaded at the moment. Is there a map for that???

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nmchileman
Master - Level 3

 


cem95z wrote:

I think the Verizon website is overloaded at the moment. Is there a map for that???


 

 

Seriously.

 

There must be thousands of people trying to upgrade on the website right now. Go to sleep people, order in the morning and stop wasting your time. There will be plenty of stock. It's not like it's going to ship out at 4 in the morning and get there any sooner. If you don't pick saturday shipping you won't get it until Monday anyway.

 

Everyone is making matters worse by hitting refresh every 5 seconds or trying to log in constantly.

 

VZW is not going to screw anyone over and now allow people to upgrade. That's ridiculous. Gah.

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xodusforever
Newbie

Wow... this really sucks. All that waiting and crap:smileysad:, for nothing.

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iamloco724
Contributor - Level 1

for the people actually seeing the phone and adding it to cart just have patience the pages eventully load

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xodusforever
Newbie

^^^^ troll... its not available to current customers. That section of the site hasn't been updated yet.

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Goodtimesmatty

Does anyone know if what the above post said is true? do you need to upgrade to a data plan in order for the phone to be available?

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iamloco724
Contributor - Level 1

no you dont have to change your plan first when you see the phone you add to card then the next screen is where you add data

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iamloco724
Contributor - Level 1

and yes the site has been updated but the site is overloaded so there are problems for quite a bit of people..i was able to upgrade after 20 min of waiting

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xodusforever
Newbie

Ok, iamloco - simple then - show a screenshot of your completed order, just mark out your personal info.

 

Stop trolling people here. It hasnt been update for upgraders.

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iamloco724
Contributor - Level 1

umm ok no problem posting it..what reason would i have to lie to you

 

 

 

heres a link to the image http://img5.imageshack.us/img5/2039/68096493.jpg

 

not sure how to insert image directly in here

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xodusforever
Newbie

That doesnt include the NE2 discount - thats the page section we are refering too. my apologies for calling you a troll, but us NE2'ers are still waiting atm.

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iamloco724
Contributor - Level 1

its not a new every 2 but it is for current customers it was a 2 year contract renewel through my account im not a new customer

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cem95z
Contributor - Level 1

I am very disappointed. I waited for the countdown clock to hit Zero seconds left. I was expecting fireworks or something... and NOTHING. What's the deal with that?

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nmchileman
Master - Level 3

Right. You order the phone and then get the data plan. You can't add the data plan before getting the phone. You can't have any pudding if you don't eat your meat!!!

 

Seriously people. Chill out. If you order it today you're not getting it until Monday. Getting it in a store DOES NOT forfeit your NE2 credit. It's the SAME PRICE!

 

Rabble rabble rabble!!!!!

 

You make it seem like this is the last phone on earth and if you don't order it now you'll never have a cell phone again. You people are hilarious.

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