An Accepted Solution is available for this post.
unable to call certain contacts
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ive been having a problem calling to and receiving calls from about 10 people in my contacts list. when i try to place a call the no service icon pops up. and when those same people call me it plays a split second of my ringtone but it wont say i had a missed call or who was calling me. i can text those contacts with out any problems. all other contacts work as normal. Please help!
An Accepted Solution is available for this post.
Re: unable to call certain contacts
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The only solution that I know that has been known to fix this issue is to do a factory reset. Firstly, backup your contacts with Verizon's free backup program which should be preinstalled on your device.
To do a Factory reset:
- Open the Applications Tray
- open Settings
- open Privacy
- Tap Factory data reset
- Tap Reset Phone
- Tap Erase Everything
This will delete everything from your phone (not SD Card).
Just to be safe, backup an photos or emails/txts before doing this.