I have had this great little Incredible for one week and suddenly the power button does not work. So the phone is unusable unless I receive a call because that wakes up the screen. It has been in a case (from Verizon) the entire time. I think the button is not seated properly. After 3 calls , they decided to send me a replacement. But I am concerned that there are some production quality problems. I don't want to be returning it again. Or worse, after one month, have another problem crop up and get a used phone. I was loving this phone but.......it needs to be reliable. Hopefully this was a rare occurence. While I'm waiting for a replacement, I'm using my old phone.
I agree with dabbubakin. I also suggest you to get a complete equipment coverage. I think it's $8 per month or so. That's in case your phone goes bad after the 30-da trial period.
OT-
"I agree with dabbubakin. I also suggest you to get a complete equipment coverage. I think it's $8 per month or so. That's in case your phone goes bad after the 30-da trial period."
New to this forum - saw this post - sigend up for it - thanks for the heads up.
Thanks. I actually do have the full coverage but after 30 days I am not guaranteed a new phone. And I have checked other forums (Droidforums.net and one other) and did find this same problem, but it does not seem to occur with any frequency so I am hopeful that my next phone will be fine. I've used Verizon for years with no phone problems but I know these smart phones are mini computers with a new level of complexity. I never bothered with coverage/insurance for a phone until now.
Start a new topic or ask questions in the open forum.
