viewing past call history
Shinay
Newbie

how do i see calls from previous months even after i deleted the call history from my phone?

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Re: viewing past call history
Ann154
Community Leader
Community Leader

You can log into your MyVerizon account and view the usage or bill details for the call log.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: viewing past call history
vzw_customer_support
Customer Service Rep

Hi Shinay! I can help with your request. Please follow the instructions below:

1. Sign in to My Verizon.
2. Locate the I Want To... section.
3. Under the BILL column click View Usage. The My Current Usage page displays.
4. If appropriate, Select A Line to view usage for a different line.

Have a great day!

ChaunceyM_VZWSupport

Follow us on twitter @VZWSupport

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Re: viewing past call history
frank_filippi
Newbie

The "I Want To" section is on the right of the MyBill section which is under My Verizon on the home page.

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Re: viewing past call history
frank_filippi
Newbie

How would I get a call history older then one year ago.  I would be willing to pay for the retrieval.

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Re: viewing past call history
vzw_customer_support
Customer Service Rep

Hi frank_filippi,

I apologize for the delayed response and I can happily assist you with obtaining your call records from the previous year! At your leisure, please DM me your wireless number. I look forward to hearing from you soon.


Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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