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viewing past call history
Shinay
Member

how do i see calls from previous months even after i deleted the call history from my phone?

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Re: viewing past call history
Ann154
Expert
Expert

You can log into your MyVerizon account and view the usage or bill details for the call log.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: viewing past call history
vzw_customer_support
Customer Support

Hi Shinay! I can help with your request. Please follow the instructions below:

1. Sign in to My Verizon.
2. Locate the I Want To... section.
3. Under the BILL column click View Usage. The My Current Usage page displays.
4. If appropriate, Select A Line to view usage for a different line.

Have a great day!

ChaunceyM_VZWSupport

Follow us on twitter @VZWSupport

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Re: viewing past call history
frank_filippi
Member

The "I Want To" section is on the right of the MyBill section which is under My Verizon on the home page.

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Re: viewing past call history
frank_filippi
Member

How would I get a call history older then one year ago.  I would be willing to pay for the retrieval.

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Re: viewing past call history
vzw_customer_support
Customer Support

Hi frank_filippi,

I apologize for the delayed response and I can happily assist you with obtaining your call records from the previous year! At your leisure, please DM me your wireless number. I look forward to hearing from you soon.


Thanks for your contribution to our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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