what just happened to my sd card?
hallcp1019
Contributor - Level 2
Ok so my my 3rd x came today charged it activated it did a reset to make sure there was no bugs....it ran fine for like 2 hours use same sd card as.before but I get an alert saying please insert sd card I thought well things happen so I popped the card out and reinserted the card. Now once the phone rebooted it said sd card safe or ok to remove...then that was followed by sd blank or has unsupported file system? I can't get the card to.load on the old droid x either now I get the.same message on both phones ....this is the same card I've used since october with no issues did my replacement kill my sd card?....I went to my local Verizon store asked the rep he was like uhhh here call customer service so I did and she said let me talk to the instore rep and I did they spoke I got the phone back and she says they will give me an identicle card to the.one I have and she told the instore rep this also he hangs up the phone and tells me "we can't do that here you have to go to the corporate store" I restated that she just said.to give me a card and he says we are a dealer not a corporate store ...I live 45 mind from a corporate store and not off til this sunday and if you don't know this phone is gimp with no sd card many apps wont open or download and no pics can be taken .....do I even want to put another card in this phone I got no.answer on why my card stopped working so I don't know what the deal is....any vzw employees here can you help the call should be on record if you can.
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Re: what just happened to my sd card?
hallcp1019
Contributor - Level 2

got my replacement today it was the sandisk 16gb card mobile mate card reader its a class 4 (after looking the card that came in the x was a pny 16gb class 2) but comes with a sd adapter and usb adapter its like 60 bucks in verizons accessories so im pleased lol

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Re: what just happened to my sd card?
crb79
Specialist - Level 2

A couple of times I have pointed out to people who have bad phones and bad replacements that the issue could be their SD cards.

 

SD cards today are made CHEAPLY.  It sounds like you have a bad SD card, if you are going to replace it yourself I'd advise purchasing a class 6 sd card to replace it.

 

You can try putting the SD card into a computer and backing up your data, then format it on the computer and try it in your phone again.  I'm betting dollars to donuts that the SD card is the root of many of your problems.

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Re: what just happened to my sd card?
hallcp1019
Contributor - Level 2
The was clear in saying they would replace the card ( the 16gb card the x came with) how do I know for sure that it was the new phone that caused this? The card was great for the last 8 months and 2 he's in this phone and it goes bad? I know these cards can mess up but I just don't want to mess up another card in the phone if that is the culprit.
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Re: what just happened to my sd card?
hallcp1019
Contributor - Level 2
Walmart only had a c4 but it mounted fine as did the other for a few hrs so we will see how it goes hope I can get the data off the other card
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Re: what just happened to my sd card?
crb79
Specialist - Level 2
You should be good with a class 4, thats the min recommended for the X. sd cards can get corrupted and a format usually sorts them, however heat can damage them and if I recall correctly you had a overheating issue not long ago. Sd cards used to be made out of gold and platinum circuts, but in the last few years they switched to cheap mats which is why they cost so little now.
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Re: what just happened to my sd card?
hallcp1019
Contributor - Level 2
Wondered about the heat impact myself. Glad gb downloaded fine with no card lol been looking forward to it
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Re: what just happened to my sd card?
hallcp1019
Contributor - Level 2
Well ran all night on a fresh card no issues and called cs and my replacement 16gb card will be here tomorrow ...I can't say the instore help is worth a flip but I give phone support a grade A for always helping and not hesitating to replace equipment. So hey people for fun pull your card and see how performance differs its been a good night gb and a faster sd card make a difference
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Re: what just happened to my sd card?
crb79
Specialist - Level 2

hallcp1019 wrote:
Well ran all night on a fresh card no issues and called cs and my replacement 16gb card will be here tomorrow ...I can't say the instore help is worth a flip but I give phone support a grade A for always helping and not hesitating to replace equipment. So hey people for fun pull your card and see how performance differs its been a good night gb and a faster sd card make a difference


I seem to remember Motorola running into a shortage of the class 4 16gb cards and putting class 2's in some X's.  I'm wondering if those Class 2 victims might be the same people who are having so many issues with their X.

 

You are right about stores having issues replacing the SD cards, I think it has more to do with them simply not having those in their stock.  I do know phone support will indeed send out replacements for the SD card and battery if you suspect those to be at fault.

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Re: what just happened to my sd card?
hallcp1019
Contributor - Level 2
Is the class indicated on the cards I didn't look when I pulled it out ...I got my phone during the fiasco lol when the incredible and x had delays on shipping but was early october when I got it ..once it went bad I couldn't mount unmount format or close the notification had to remove card to resolve this but not surprised if a bad batch has led to issues for people if so it doesn't matter how Verizon patches with updates only new cards will get it done
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Re: what just happened to my sd card?
crb79
Specialist - Level 2

hallcp1019 wrote:
Is the class indicated on the cards I didn't look when I pulled it out ...I got my phone during the fiasco lol when the incredible and x had delays on shipping but was early october when I got it ..once it went bad I couldn't mount unmount format or close the notification had to remove card to resolve this but not surprised if a bad batch has led to issues for people if so it doesn't matter how Verizon patches with updates only new cards will get it done

If you look at the card itself on the right upper corner there is a 4 with a circle around it.

It should look something like this picture.  16GBClass4.jpg

Provided the Manufacturer likely won't be the same.

 

I've been looking at a 32GB class 10 for my next phone.  They run about $70 now, maybe down to $60 by the time I buy.

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