Choose your cart
Choose your cart
Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
When someone texts me a picture it will not show up. I can choose download but it does not work. Any suggesyions?
Is your 3G data connection active and connected? Verify the data connection and try again.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hello Tammyx3! Let's get your picture messaging working! As Ann stated, your device does need a data connection in order for picture messaging to work. Do you have 3G on your device? Try restarting the phone and then attempt to download the picture again. If you don't have any current picture messages, try sending yourself a picture message and see if it downloads when receiving. If no change, dial *228 send option 2 then reboot again.
Please let us know if you need additional assistance.
MarquiaF_VZW
Follow us on Twitter @VZWSupport