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where do i find my puk code number?
starr4success
Newbie
‎10-25-2012 09:36 AM

where do i find my puk code number? i've had this phone for 2 years and i have never set up a puk code, now i cant access my phone or make outgoing calls and i dont know if i can accept any incoming calls, and my phone was just upgraded yesterday, the look is totally different what do i do

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Message was edited by: Verizon Moderator

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Re: where do i find my puk code number?
alerola
Newbie
‎10-25-2012 08:29 PM

Call VZW from a different phone, they can give it to you.

1-800-922-0204

I think it's a problem related to the ICS update.

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Re: where do i find my puk code number?
B33
Legend
‎10-26-2012 01:48 AM

Go to My Verizon and enter your Account Info and Look for Puk code should bring it up Or as one Suggested call Customer Service 1-800-922-0204 Option 3

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Re: where do i find my puk code number?
Wildman
Legend
‎10-26-2012 08:05 AM

The PUK code is required when the sim card password has been inputted to many times...   You can go to https://login.verizonwireless.com/amserver/UI/Login?realm=vzw&goto=https%3A%2F%2Fnbillpay.verizonwir... and click the option to reset PUK and put in the number that the phone shows you for your card and it will give you a default unlock PUK code for your device.

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