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why this phone back yp assistand do not connect to the server thru my PC
ltovar7745
Member

why my new refurbish phone can not connect to the assist back up and download my contacts from verizon wireless

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Re: why this phone back yp assistand do not connect to the server thru my PC
vzw_customer_support
Customer Support

I know how important it is to call all of your contacts onto your replacement phone, ltovar7745. Backup Assistant doesn't require the use of your PC at all, as it's all conveniently available over the air. Please follow the steps at http://vz.to/155Rx1p to restore your contacts to your new device. If you run into trouble, please let us know a fe more details of what's happening and if you're receiving any error messages.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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