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wont connect to wifi
lilbaby
Member

i have a droid charge that wont connect to wifi, my droid x does and i can get every other thing in my house to connect. this is my second replacement phone already. if i cant get this fixed i am getting rid of it

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Re: wont connect to wifi
vzw_customer_support
Customer Support

Lilbaby, let's do some troubleshooting before you get rid of your phone. Are you receiving an error message when connecting to wifi or is it not showing your router at all? Have you tried connecting to other Wifi locations with your Charge? If you've connected before, tap and hold the connection and choose Forget to setup again. If no change, boot your phone into safe mode and test again. http://bit.ly/ZLRx0m The last step would be to complete a factory reset. http://bit.ly/UWT4k6

Let me know if you're still having issues with WiFi.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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