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3 Bottom hard keys not working
Mickang
Member

I was in the middle of using an app and now the three bottom hard keys (back, home, and recent apps) are not responding.   I tried restarting multiple times, and that hasn't worked.

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Re: 3 Bottom hard keys not working
vzw_customer_support
Customer Support

Thanks for already trying the restart, Mickang. That's a great first step! Some applications can disable soft keys. Have you tried uninstalling the application you were using? Do you receive any error message when you try to tap them?

JenniferH_VZW
Please follow us on Twitter @vzwsupport

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