After the 4.4 upgrade, I wasn't able to make outgoing calls in Canada. It went immediately to a message that said, "feature not activated on your device. Call customer service." Of course, it also did this when I tried to call customer service. Never had any issues roaming in Canada with this phone prior to upgrade.
It was a bit of a pain- and expensive needing to Skype out with roaming data....ouch.
Anyone else experience anything like this?
Message was edited by: Verizon Moderator
That is strange.
Normally when in Canada I have Cellular Data/Roaming set to on. I dial the full 10 digit number to place my calls.
In some places there may be a block with the local provider like Cantel, Bell Mobility etc. I would also suggest you try the *611 or 611 from where you are located. I called Bell one time when I wanted to use data. They were very helpful.