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Advanced Calling Audio Delay
samuelj13
Member

I know this issue was posted before.  Was it ever fixed?  I have had my phone over a year and a half and this still happens from time to time.  Also, I still have issue with typing in numbers while on a call for example entering a pin or extension.  The receiver just does not detect the numbers entered.

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Re: Advanced Calling Audio Delay
DigitalRules
Sr. Member

The bottom line is, "Advanced Calling" is just not quite ready for prime time. (i.e. it still sucks) While it can sound better at times, it is too plagued with problems to be worth the hassles. Your best bet is to turn it off & go back to good ole reliable CDMA calling.

I did & haven't looked back.

View solution in original post

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Re: Advanced Calling Audio Delay
vzw_customer_support
Customer Support

We definitely want to ensure your device is running smoothly. May I ask what software version your currently running into?
YosefT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Advanced Calling Audio Delay
samuelj13
Member

Android Version is 5.1.

On Wed, Feb 24, 2016 at 10:19 AM, Verizon Wireless Customer Support <

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Re: Advanced Calling Audio Delay
samuelj13
Member

And system version is 23.21.44.quark_verizon.verizon.en.US.vzw

[Personal information removed as required by the Verizon Wireless Terms of Service]

Thank you,

Verizon Moderator

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Re: Advanced Calling Audio Delay
vzw_customer_support
Customer Support

samuelj13, you're on the right track. Are you having this audio issue on every phone call or when calling specific phone numbers? Do you have any issues with calls when device is in speaker mode?




LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Advanced Calling Audio Delay
samuelj13
Member

Having this issue with multiple callers while both on speaker and not.

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Re: Advanced Calling Audio Delay
DigitalRules
Sr. Member

The bottom line is, "Advanced Calling" is just not quite ready for prime time. (i.e. it still sucks) While it can sound better at times, it is too plagued with problems to be worth the hassles. Your best bet is to turn it off & go back to good ole reliable CDMA calling.

I did & haven't looked back.

View solution in original post

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Re: Advanced Calling Audio Delay
vzw_customer_support
Customer Support

Appreciate your follow up details, samuelj13. Regarding number inputs not being recognized, have you noticed if this occurs when on speaker phone, or if your volume settings are high? (Either through speaker phone or the earpiece?


High volume is typically the cause of automated systems not picking up your numbered button inputs. Try lowering the volume a bit to see if they start working.


NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please cl�Correct�Answer� Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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