An email is stuck in the outbox (Microsoft Outlook) on my phone.

[sm6340]

An email is stuck in the outbox (Microsoft Outlook) on my phone.  It does not appear in the outbox on my pc.  How do I get rid of the message?  Deleting it would be okay.

[Ann154]

You should be able to delete it from the out box.

[carment_vzw]

sm6340-

Being able to manage your e-mail account is certainly important. After doing some research, I was able to find a helpful link by Microsoft with a resolution to your concern. Please visit the following link https://support.microsoft.com/en-us/kb/2663435 and let me know how that works.

Carment_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[sm6340]

Thanks, Ann154. Unfortunately, neither I nor the tech at the Verizon Wireless store was able to delete the message. The option to delete did not seem to be available. However, after three days of malingering in my outbox, the message disappeared.

[sm6340]

Thanks, Carment_vzw. The message disappeared after three days, so I did not get to try your solution. However, I’ve saved it in case the problem occurs again.

[Ann154]

Another way you could have removed it was to remove the entire account from the phone and application.

[Ann154]

You should check the sent folder to see if it was actually sent out.

[sm6340]

It was. Thanks.