Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
Anyone else having issues with the lock screen?

Mine jumps when i try to unlock it sometimes. i put my finger on the lock button and it jumps down so i can't unlock it. if i keep on trying it will go back to normal and it will not jump around. Also anyone else think this phone is flimsy? feels like if i leave it in my pocket and sit down it will break i two.

Labels (1)
Re: Anyone else having issues with the lock screen?
Customer Support

We want you to have the very best device experience, vpersson! Did this recent complication with home screen start after installing any new applications or updates? Does it seem to happen when you have a specific application running in background?

Thank you,

Follow us on Twitter @VZWsupport