Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
dforrest
Member

Why can't I open my app anymore? All it says is upgrade, click on it and it takes me to the dang app store!!!! I ALREADY HAVE THE APP!!!! Just need to access it. Verizon u terrible

0 Likes
Re: App
jav6
Leader

What app are you having trouble with?  It helps to give sufficient information instead of just complaining.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: App
bearone21
Leader

maybe it hasn't been updated in a while. just click install!!

0 Likes
Re: App
vzw_customer_support
Customer Support

dforrest, you most likely need to update the Application. When you go to the App Store, tap the option to Update. Once you do this, the App will work for you.

LauraL_VZW

0 Likes