Atlee
Atlee
Newbie

I am unable to power up or power off my razr, what can I do?

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Re: Atlee
tikibar1
Community Leader
Community Leader

Try holding the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots the phone.

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Re: Atlee
vzw_customer_support
Customer Service Rep

Atlee, Lets be sure to revive your device ASAP! Here are some troubleshooting steps that you can try http://vz.to/1frCmCI  Please keep us posted on the results, we are here for you.

-PeterV_VZW

Follow us on Twitter @VZWSupport

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