Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Atlee
Atlee
Member

I am unable to power up or power off my razr, what can I do?

Labels (1)
0 Likes
Re: Atlee
tikibar1
Sr. Leader
Sr. Leader

Try holding the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots the phone.

0 Likes
Re: Atlee
vzw_customer_support
Customer Support

Atlee, Lets be sure to revive your device ASAP! Here are some troubleshooting steps that you can try http://vz.to/1frCmCI  Please keep us posted on the results, we are here for you.

-PeterV_VZW

Follow us on Twitter @VZWSupport

0 Likes