Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Backup Assistant+ Contacts (Razr M) - Subscription cannot be confirmed at this time

Backup Assistant+ Contacts

"Subscription cannot be confirmed at this time"

I have tried going online to (a) Sync my contacts,

going on my Motorola Razr M phone and (b) syncing via "People", via (c) "Cloud" and receiving an error, (d) "Settings", "Backup Assistant Plus" and sync from there.

Can someone give me some advice as to why this is not working anymore?

I have it linked to a Gmail (main) & Hotmail account.

(Phone updated to 4.4.2, Sept 9, 2014)

In addition, has anyone noticed an issue with the screen getting larger with a blue border, especially when typing??

Labels (1)