Getting "Error Code 500: The server failed to process your request" when using both the web application (via verizonwireless.com on a PC) as well as when the automatic backup tries to run daily on the phone.
Any ideas? I am unable to do anything with the Backup Assistant Plus at this point. It has been doing this for close to a month now.
I have been having the same problem for months. Stayed on the phone with so called Tech Support for over an hour. The issue is still unresolved.Any suggestions please share, Thanks.
Hi there Dnv1974!
That is far too long to be having this issue! I'm so sorry for the time you've invested in this. Did you happen to download our application listed above?
You can also try Clearing the application data for Backup Assistant and Sync Services by following these steps:http://bit.ly/REAPzf
Keep us updated!
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