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Backup Assistant
mmcar345
Member

I just changed devices to a Droid Maxx.   Backup Assistant does not recognize my password or sign in.  Any help?

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Re: Backup Assistant
vzw_customer_support
Customer Support

mmcar345,


Great phone! We want to make sure everything works awesome for you. Getting your files back matters. What happens when you try to access backup assistant? What steps are you taking to do so?


AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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