Backup Assistant
mmcar345
Newbie

I just changed devices to a Droid Maxx.   Backup Assistant does not recognize my password or sign in.  Any help?

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Re: Backup Assistant
vzw_customer_support
Customer Service Rep

mmcar345,


Great phone! We want to make sure everything works awesome for you. Getting your files back matters. What happens when you try to access backup assistant? What steps are you taking to do so?


AndrewT_VZW
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