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Blank text conversations won't delete?
beth_evans012
Newbie
‎12-22-2012 12:14 PM

I'm trying to clear my inbox on my Droid Razr and it's deleting all my texts but leaving the people's names and empty conversation links in my inbox.

Does that make sense? Anyone else have this problem? I tried restarting it but with no luck...

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Re: Blank text conversations won't delete?
vzw_customer_support
Customer Service Rep
‎01-09-2013 05:07 PM

Thats unusual, beth.evans012! Lets take a look at this and fix!

I haven't seen any similar issues or concerns reported to us. Is this still an issue for you? Lets try a soft reboot by pressing/holding down the volume (down) and the power button for 20 seconds. It will power on by itself. Keep me posted.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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Re: Blank text conversations won't delete?
beth_evans012
Newbie
‎01-22-2013 11:36 AM

It's still an issue. I went into the Verizon store today and they couldn't figure it out either... They want me to back up all my photos onto my computer and then return my phone back to factory settings. Now I can't get my computer to download my pictures...

Every time I connect my Droid to my laptop my laptop has me re-download MotoCast. I've downloaded the program THREE times now since I just plugged it in. Then when it's downloaded it won't do anything, like it still isn't downloaded. Am I cursed?!

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Re: Blank text conversations won't delete?
beth_evans012
Newbie
‎01-24-2013 11:56 AM

I reset my phone back to it's factory settings and the issue was fixed.

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